Patient Access & Scheduling Specialist

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Patient Intake Representative in New Jersey. You will handle patient intakes, scheduling, and registrations while verifying insurance and processing authorizations. The role requires strong communication, organization, and multi-tasking abilities in a healthcare setting.

You will pre-register patients, collect information, and maintain registration records. You will also assist with scheduling, billing inquiries, and reports while adhering to department

Qualifications

• High School diploma or GED required.
• Minimum 1 year related work experience in a physician practice, hospital setting, or customer service setting.
• Strong organizational and communication skills; ability to manage multiple tasks.

Responsibilities

• Initiates patient intakes and handles scheduling and registration.
• Performs insurance screening and verification/authorization processes.
• Answers high-volume inquiries and documents interactions with insurance and patients.
• Pre-registers patients and collects necessary information and signatures.
• Updates registration system and informs patients of payment responsibilities.
• Schedules and prioritizes multiple service needs and communicates department guidelines.
• Adheres to organizational competencies and safety standards.

Skills

Organizational skills

Communication skills

Multitasking

Interpersonal skills

Education

High School diploma

GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Patient Intake Representative in New Jersey. You will handle patient intakes, scheduling, and registrations while verifying insurance and processing authorizations. The role requires strong communication, organization, and multi-tasking abilities in a healthcare setting.

You will pre-register patients, collect information, and maintain registration records. You will also assist with scheduling, billing inquiries, and reports while adhering to department