Patient Intake & Scheduling Specialist

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 36,000 - 60,000; Full time

Job summary

Hackensack Meridian Health is seeking a patient access coordinator to support appointment scheduling, insurance verification, and patient registration. The role involves handling a high volume of calls, entering charges, and managing records and billing inquiries.

The ideal candidate will have a High School diploma or GED, at least 1 year of related experience, and strong organizational and communication skills. Proficiency in Microsoft Office and Google Suite is preferred.

Qualifications

• Requires a High School diploma or GED.
• Minimum 1 year related work experience in a physician practice, hospital, or customer service setting.
• Strong organizational and multitasking abilities.

Responsibilities

• Initiate patient intakes and schedule appointments.
• Perform insurance screening, verification, and authorization processes.
• Handle high volume of calls and inquiries; register patients.
• Enter patient charges and respond to medical records requests and billing inquiries.
• Prepare reports and maintain department records.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Education

High School diploma or GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a patient access coordinator to support appointment scheduling, insurance verification, and patient registration. The role involves handling a high volume of calls, entering charges, and managing records and billing inquiries.

The ideal candidate will have a High School diploma or GED, at least 1 year of related experience, and strong organizational and communication skills. Proficiency in Microsoft Office and Google Suite is preferred.