Patient Access & Intake Scheduler

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Grossman School of Medicine is seeking a Secretary I Intake/Scheduler (FGP) in Manhattan, ACWS. The role supports front-end operations, welcoming patients, scheduling visits, and handling administrative duties in EPIC and MyChart workflows.

The ideal candidate has a high school diploma, strong organizational and communication skills, and the ability to manage multiple tasks with professionalism. This full-time position offers comprehensive NYU Langone Health benefits.

Qualifications

• High School Diploma required; excellent organizational and communication skills.
• Strong customer service orientation; able to manage multiple tasks.
• Basic proficiency with word processing, spreadsheets, and internet apps.

Responsibilities

• Schedule appointments, manage waitlists, and communicate visit details to patients.
• Obtain authorizations for services as needed and answer calls.
• Prepare standard letters and forms; manage faxes and mail.
• Assist with patient access and greet patients at the front desk.
• Maintain HIPAA compliance and confidentiality in handling patient information.
• Coordinate calendar invites and collaborate with physicians and staff.

Skills

Customer service

Organization

Communication

Typing

Education

High School Diploma

Tools

Word processing

Spreadsheets

Internet

Job description

NYU Grossman School of Medicine is seeking a Secretary I Intake/Scheduler (FGP) in Manhattan, ACWS. The role supports front-end operations, welcoming patients, scheduling visits, and handling administrative duties in EPIC and MyChart workflows.

The ideal candidate has a high school diploma, strong organizational and communication skills, and the ability to manage multiple tasks with professionalism. This full-time position offers comprehensive NYU Langone Health benefits.