Patient Intake & Scheduling Coordinator

NYU Grossman School of Medicine; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Grossman School of Medicine invites applications for a Secretary I-Intake/Scheduler (FGP) in Brooklyn. The role supports front-end operations, greets patients, answers calls, and schedules appointments and procedures.

You will handle messages, forms, and documentation in EPIC, while protecting patient confidentiality under HIPAA. The position requires a High School Diploma with strong organizational and communication skills.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal/written communication skills.
• Familiarity with scheduling systems preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmations and manages waitlists.
• Communicates instructions and forms to patients for upcoming visits.
• Obtains authorizations for services as needed.
• Answers calls and routes messages to the appropriate contact.

Skills

Scheduling

Customer service

Communication

Organization

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Grossman School of Medicine invites applications for a Secretary I-Intake/Scheduler (FGP) in Brooklyn. The role supports front-end operations, greets patients, answers calls, and schedules appointments and procedures.

You will handle messages, forms, and documentation in EPIC, while protecting patient confidentiality under HIPAA. The position requires a High School Diploma with strong organizational and communication skills.