Patient Intake & Scheduling Secretary I

NYU Langone Health; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

NYU Langone Health's Grossman School of Medicine seeks a Secretary I - Intake/Scheduler (FGP) for the Staten Island Radiology site. The role blends front-end patient access with administrative support, welcoming patients, answering calls, and scheduling appointments.

You will coordinate with physicians and staff, obtain authorizations, document in EPIC, and help ensure a smooth patient experience while upholding HIPAA and service standards.

Qualifications

• High School Diploma required.
• Excellent organizational and verbal/written communication skills.
• Healthcare front desk/administrative experience preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; routes to appropriate staff.
• Obtains authorizations for services and manages patient communications.
• Gathers and prepares patient information and documents.
• Maintains patient experience standards and HIPAA compliance.

Skills

Customer service

Scheduling

Communication

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health's Grossman School of Medicine seeks a Secretary I - Intake/Scheduler (FGP) for the Staten Island Radiology site. The role blends front-end patient access with administrative support, welcoming patients, answering calls, and scheduling appointments.

You will coordinate with physicians and staff, obtain authorizations, document in EPIC, and help ensure a smooth patient experience while upholding HIPAA and service standards.