Patient Access & Scheduling Specialist

NYU Grossman School of Medicine; New York (NY); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Benefits package

Wellness program

Equal opportunity employer

Job summary

NYU Grossman School of Medicine in New York City seeks a Secretary I-Intake/Scheduler to support practice operations, greet patients, answer calls, and schedule appointments.

The role emphasizes high-quality patient service, familiarity with EPIC and MyChart, and collaboration with physicians and staff; minimum qualifications include a high school diploma and strong organizational skills. The organization offers a comprehensive benefits package and equal opportunity employment.

Qualifications

• High School Diploma required with strong organizational and communication skills.
• Excellent customer service orientation and ability to multitask in a clinic setting.
• Ability to prioritize tasks and work effectively in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed; answers calls and routes messages.
• Supports patient access activities: greets patients, collects information, answers questions.
• Maintains physician calendars and sends calendar invites.
• Promotes patient confidentiality and HIPAA compliance in all duties.

Skills

Organizational skills

Interpersonal skills

Verbal and written communication

Customer service orientation

Education

High School Diploma

Tools

EPIC

MyChart

Job description

NYU Grossman School of Medicine in New York City seeks a Secretary I-Intake/Scheduler to support practice operations, greet patients, answer calls, and schedule appointments.

The role emphasizes high-quality patient service, familiarity with EPIC and MyChart, and collaboration with physicians and staff; minimum qualifications include a high school diploma and strong organizational skills. The organization offers a comprehensive benefits package and equal opportunity employment.