Patient Access & Scheduling Coordinator

NYU Grossman School of Medicine; New York (NY); On-site; USD 56,873 - 56,874; Full time

Job summary

NYU Grossman School of Medicine in New York, NY is seeking a Faculty Group Practice Secretary I Intake/Scheduler to support front-end operations, including patient greetings, appointment scheduling, and data entry in Epic. The role emphasizes delivering a positive patient experience and accurate documentation in the patient record.

The position requires strong organizational and communication skills, the ability to manage multiple tasks, and adherence to HIPAA guidelines.

Qualifications

• High School Diploma required with strong organizational, interpersonal and verbal/written communication skills.
• Experience in front-end patient intake, scheduling, and HIPAA/ privacy practices is preferred.
• Ability to greet patients professionally and manage multiple tasks efficiently.

Responsibilities

• Greets patients professionally in person and on the phone.
• Optimizes provider schedules and patient access with scheduling templates.
• Verifies insurance information and collects data needed to schedule and bill for services.
• Enters and scans documents into Epic and maintains patient records with HIPAA compliance.
• Schedules routine appointments and follow-up visits; facilitates patient checkout and follow-up care.

Skills

Customer service

Scheduling

Office administration

Education

High School Diploma

Tools

Epic

Job description

NYU Grossman School of Medicine in New York, NY is seeking a Faculty Group Practice Secretary I Intake/Scheduler to support front-end operations, including patient greetings, appointment scheduling, and data entry in Epic. The role emphasizes delivering a positive patient experience and accurate documentation in the patient record.

The position requires strong organizational and communication skills, the ability to manage multiple tasks, and adherence to HIPAA guidelines.