Intake & Scheduling Secretary II

NYU Langone Health; New York (NY); On-site; USD 44,000 - 56,000; Full time

Job summary

NYU Langone Health's Grossman School of Medicine in Staten Island is seeking a Secretary II - Intake/Scheduler (FGP) to join the front desk team. The role focuses on greeting patients, managing intake and scheduling, verifying insurance, and guiding patients through visits.

The position requires proficiency with Epic, attention to HIPAA guidelines, and a commitment to delivering a positive patient experience across all touchpoints.

Qualifications

• High School diploma required.
• Three years of clerical experience.
• Knowledge of medical terminology.
• Light, accurate keyboarding skills.
• Excellent organizational, interpersonal and communications skills.

Responsibilities

• Greets patients professionally in person and on the phone.
• Optimizes provider schedules and patient access by establishing and maintaining scheduling templates.
• Verifies insurance information and obtains information needed to schedule and bill for services.
• Maintains office inventory and equipment by anticipating supply needs and expediting supply orders.
• Enters and retrieves patient information, and supports intake and scheduling processes.
• Releases medical records in accordance with HIPAA and ROI guidelines.

Skills

Clerical experience

Medical terminology

Interpersonal skills

Keyboarding

Education

High School diploma

Tools

EPIC

Job description

NYU Langone Health's Grossman School of Medicine in Staten Island is seeking a Secretary II - Intake/Scheduler (FGP) to join the front desk team. The role focuses on greeting patients, managing intake and scheduling, verifying insurance, and guiding patients through visits.

The position requires proficiency with Epic, attention to HIPAA guidelines, and a commitment to delivering a positive patient experience across all touchpoints.