Patient Access & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Benefits and wellness program

Job summary

NYU Langone Health’s NYU Grossman School of Medicine seeks a Secretary I-Intake/Scheduler to support front-end operations, greet patients, answer calls, and schedule appointments. You will manage patient communications, prepare forms, and coordinate with physicians and office staff to ensure smooth access.

The role emphasizes patient experience, accuracy in scheduling, and adherence to HIPAA guidelines. A high school diploma and strong organizational skills are required, with experience in a

Qualifications

• High School Diploma required.
• Excellent organizational and communication skills.
• Ability to handle multiple tasks and work with clinicians.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Greets patients and answers calls with professionalism.
• Answers questions or routes messages to appropriate contact.
• Maintains patient access by coordinating scheduling and forms.
• Prepares standard letters and forms and manages in-basket messages.

Education

High School Diploma

Job description

NYU Langone Health’s NYU Grossman School of Medicine seeks a Secretary I-Intake/Scheduler to support front-end operations, greet patients, answer calls, and schedule appointments. You will manage patient communications, prepare forms, and coordinate with physicians and office staff to ensure smooth access.

The role emphasizes patient experience, accuracy in scheduling, and adherence to HIPAA guidelines. A high school diploma and strong organizational skills are required, with experience in a