Patient Intake & Scheduling Coordinator

NYU Grossman School of Medicine; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Grossman School of Medicine invites applications for a Secretary I-Intake/Scheduler. This role supports practice operations by greeting patients, answering calls, scheduling appointments, and handling administrative duties.

The successful candidate will assist with authorizations, messages, and document processing while upholding patient privacy and service standards. Ideal applicants will have a High School Diploma, strong organizational and communication skills, and the ability to

Qualifications

• High School Diploma required with excellent organizational and communication skills.
• Strong verbal and written communication; professional interpersonal skills.
• Basic word processing, spreadsheet, and internet skills are required.
• Light keyboarding skills and the ability to multi-task in a fast-paced environment.

Responsibilities

• Greet patients and answer calls; schedule appointments and manage waitlists.
• Obtain service authorizations and relay messages to appropriate staff.
• Prepare standard letters and forms; support physicians and practice staff.
• Maintain patient access workflows and promote MyChart adoption.

Skills

Communication skills

Interpersonal skills

Time management

Customer service

Education

High School Diploma

Tools

Word processing

Spreadsheets

Internet applications

Epic EMR

Job description

NYU Grossman School of Medicine invites applications for a Secretary I-Intake/Scheduler. This role supports practice operations by greeting patients, answering calls, scheduling appointments, and handling administrative duties.

The successful candidate will assist with authorizations, messages, and document processing while upholding patient privacy and service standards. Ideal applicants will have a High School Diploma, strong organizational and communication skills, and the ability to