Patient Access Lead: Intake & Scheduling

NYU Grossman School of Medicine; New York (NY); On-site; USD 56,000 - 68,000; Full time

Job summary

NYU Grossman School of Medicine in New York invites applications for a Secretary I-Intake/Scheduler to support practice operations, greet patients, answer calls, and schedule appointments. This role serves as a front desk lead and assists in onboarding new hires.

You will update patient records in Epic, verify insurance, collect co-pays, and help ensure a smooth patient experience from check-in to check-out.

Qualifications

• High School diploma required.
• Minimum three years of secretarial/clerical experience.
• Strong interpersonal and communication skills.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Greets patients professionally and answers calls.
• Manages front desk operations and onboarding of new staff.
• Schedules patient appointments and maintains scheduling templates.
• Verifies insurance information and collects necessary data.
• Enters and retrieves patient information in Epic.
• Promotes patient privacy and HIPAA compliance.
• Provides checkout and collects co-pays.

Skills

Interpersonal skills

Organizational skills

Communication skills

Keyboarding

Education

High School diploma

Job description

NYU Grossman School of Medicine in New York invites applications for a Secretary I-Intake/Scheduler to support practice operations, greet patients, answer calls, and schedule appointments. This role serves as a front desk lead and assists in onboarding new hires.

You will update patient records in Epic, verify insurance, collect co-pays, and help ensure a smooth patient experience from check-in to check-out.