Patient Access & Intake Coordinator

FFF Enterprises; Temecula (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Vision Discount Program

Vision Insurance Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Dependent Care Flexible Spending Plan

Employee Assistance Program (EAP)

Group Life and AD&D

Discretionary Bonus

401k Profit Sharing Retirement Plan

Job summary

FFF Enterprises is seeking an Intake Coordinator to manage referrals for patient care services. You will determine eligibility, obtain authorizations, and coordinate with pharmacy, nursing, and client service teams to initiate services.

Responsibilities include data gathering, communicating with referral sources, and ensuring financial obligations are arranged prior to service initiation. Uphold HIPAA and company policies while delivering professional, client-focused service.

Qualifications

• High School diploma or equivalent required.
• 1 year health care related experience in pharmacy/home healthcare/infusion setting or hospital preferred.
• Benefit verification and prior authorizations experience preferred.
• Knowledge of medical and pharmacy terminology and calculations helpful.

Responsibilities

• Answer phones with professional etiquette and liaison with referrers, patients, families, clinicians and payors.
• Initiate intake by gathering data needed to admit patient to NuFACTOR services.
• Notify departments of new referrals and coordinate information among referral sources, clinicians and sales.
• Determine patient financial obligation, out-of-pocket expenses and copays; arrange payments.
• Complete start of care paperwork and ensure signed copies returned to NuFACTOR system.
• Enter referral information into NuFACTOR and maintain assessments and notes.

Skills

Organizational skills

Detail oriented

Verbal communication

Written communication

Teamwork

Decision making

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

FFF Enterprises is seeking an Intake Coordinator to manage referrals for patient care services. You will determine eligibility, obtain authorizations, and coordinate with pharmacy, nursing, and client service teams to initiate services.

Responsibilities include data gathering, communicating with referral sources, and ensuring financial obligations are arranged prior to service initiation. Uphold HIPAA and company policies while delivering professional, client-focused service.