Patient Access & Intake Coordinator

AdventHealth; Michigan; On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth is seeking an organized administrative professional to support patient intake, collect insurance information, and maintain medical records with strict confidentiality.

The role requires strong communication, multitasking, and proficiency in Word, Excel, Outlook and PowerPoint. You will assist with scheduling, document preparation and reporting, contributing to a patient-centered care environment.

Qualifications

• Minimum 1+ year of administrative support in healthcare or similar setting.
• Strong written and verbal communication skills.
• Proficient with Word, Excel, Outlook and PowerPoint.
• Ability to multi-task and manage competing priorities with accuracy.
• Knowledge of health insurance authorization processes is a plus.

Responsibilities

• Screen new patients and ensure intake submissions are complete with necessary documents.
• Collect and forward insurance information to billing staff.
• Conduct phone interviews and document medical histories accurately.
• Coordinate tests, reports and dictations for patient evaluations.
• Prepare reports, spreadsheets and program materials as required.
• Maintain confidentiality and HIPAA compliance at all times.
• Support department meetings and clerical tasks as needed.

Skills

Communication

Organizational skills

Multitasking

HIPAA compliance

Professional interpersonal skills

Secretarial software

Word processing

Excel

Outlook/Email

Education

Associate degree

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

AdventHealth is seeking an organized administrative professional to support patient intake, collect insurance information, and maintain medical records with strict confidentiality.

The role requires strong communication, multitasking, and proficiency in Word, Excel, Outlook and PowerPoint. You will assist with scheduling, document preparation and reporting, contributing to a patient-centered care environment.