Patient Access & Insurance Coordinator

Mount Sinai; United States; On-site; USD 23,000 - 45,000; Full time

Job summary

The Mount Sinai Health System is seeking a Patient Coordinator I who greets patients, verifies demographics and insurance, and may perform call-center duties to support smooth access to care.

Responsibilities include updating patient records, confirming insurance acceptance with physicians, handling HIPAA forms, coordinating referrals, scheduling follow-ups, and assisting with payments and cash handling under supervision.

Qualifications

• High school diploma or GED required.
• Minimum 1 year physician practice experience.
• On-site training provided for one week.
• Prefer experience in a medical office with scheduling systems.

Responsibilities

• Greet patients and update demographics and insurance.
• Verify insurance and ensure physician accepts presented coverage.
• Schedule appointments and communicate wait times.
• Process HIPAA forms and patient referrals as needed.
• Handle cash collections and small payments per policy.
• Answer phones and assist in call center duties.

Skills

Customer service

HIPAA compliance

Phone etiquette

Scheduling

Education

High School diploma or GED

1 year physician practice experience

Tools

IDX system

Job description

The Mount Sinai Health System is seeking a Patient Coordinator I who greets patients, verifies demographics and insurance, and may perform call-center duties to support smooth access to care.

Responsibilities include updating patient records, confirming insurance acceptance with physicians, handling HIPAA forms, coordinating referrals, scheduling follow-ups, and assisting with payments and cash handling under supervision.