Orthopedics Patient Coordinator I: Scheduling & Insurance

Mount Sinai Health System; New York (NY); On-site; USD 49,515,000 - 96,239,000; Full time

Job summary

Mount Sinai Health System seeks a Patient Coordinator I to greet patients in person or by phone, update demographics and verify insurance to ensure coverage for the physician seen. The role includes confirming insurer acceptance, coordinating with staff to have medical records ready, and handling HIPAA-related paperwork.

The position also involves scheduling follow-ups, collecting co-pays, and potentially performing simple charge-entry tasks.

Qualifications

• High School graduate or GED required.
• 1 year physician practice experience required.
• On-site training of at least one week provided by practice.
• Experience in a medical office setting with scheduling systems preferred.
• IDX or other practice management system experience preferred.

Responsibilities

• Greet patients in person or by phone and update insurance/demographics in the practice management system.
• Verify that physician accepts the insurance presented and confirm insurance at/near arrival.
• Communicate with staff to ensure patient records are ready for physician.
• Process HIPAA forms and other institutional forms as needed.
• Obtain referrals or insurance authorizations as required.
• Monitor waiting room status and inform patients of wait times.

Skills

Patient interaction

Communication

Education

High School Diploma or GED

Tools

IDX

Job description

Mount Sinai Health System seeks a Patient Coordinator I to greet patients in person or by phone, update demographics and verify insurance to ensure coverage for the physician seen. The role includes confirming insurer acceptance, coordinating with staff to have medical records ready, and handling HIPAA-related paperwork.

The position also involves scheduling follow-ups, collecting co-pays, and potentially performing simple charge-entry tasks.