Patient Access & Insurance Authorization Specialist

JAG PT; Warminster Township, Northern (Bucks County, KY); Hybrid; USD 37,000 - 48,000; Full time

Benefits offered by this job

Provided uniforms

HSA options

Life Insurance benefit

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and manage records across multiple locations. You will also handle authorizations and insurance-related processes to support quality patient care.

The role requires a high school diploma, medical assistant certificate (preferred), and 1+ years in a medical receptionist/administrative role. Travel across JAG locations is required.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.

Responsibilities

• Greeting patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
• Daily collection of patient financial responsibility
• Maintain confidentiality of all patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Skills

Interpersonal communication

Organizational skills

Time management

Teamwork

Education

High school diploma or equivalent

Medical assistant certificate (preferred)

Job description

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and manage records across multiple locations. You will also handle authorizations and insurance-related processes to support quality patient care.

The role requires a high school diploma, medical assistant certificate (preferred), and 1+ years in a medical receptionist/administrative role. Travel across JAG locations is required.