Patient Access & Insurance Authorization Specialist

JAG Physical Therapy; Paramus (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Education and training support

Uniforms provided

Health, dental & vision benefits

HSA options

$10,000 term life insurance at no cost

Up to 3 weeks PTO

401(k) with company match

Yearly growth reviews

Tuition discounts

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to ensure smooth operations, quality patient care, and exceptional service. You will greet patients, manage appointments, maintain records, and support administrative tasks while facilitating authorizations and insurance processes across JAG locations.

The role requires strong organizational skills, customer service experience, and the ability to travel between locations as needed to support coverage within New Jersey and

Qualifications

• High school diploma or equivalent required.
• Completion of a medical assistant certificate program preferred.
• 1+ years experience as a medical receptionist/administrative assistant in health care.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Willingness to travel to JAG locations for coverage as per policy.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer questions and provide assistance and directions.
• Handle calls on the main office line.
• Schedule new and follow-up appointments using medical software.
• Register new patients and update records.
• Distribute forms to ensure complete information.
• Collect patient financial responsibility daily.
• Maintain confidentiality of all patient records.
• Complete insurance verifications, authorizations, and referrals.
• Know Workers’ Compensation and Auto claim submissions.
• Perform other duties as required.

Skills

Customer service

Interpersonal communication

Organizational skills

Teamwork

Education

High school diploma or equivalent

Medical assistant certificate (preferred)

Job description

JAG Physical Therapy is seeking a Patient Access Representative to ensure smooth operations, quality patient care, and exceptional service. You will greet patients, manage appointments, maintain records, and support administrative tasks while facilitating authorizations and insurance processes across JAG locations.

The role requires strong organizational skills, customer service experience, and the ability to travel between locations as needed to support coverage within New Jersey and