Patient Access & Insurance Coordinator

JAG Physical Therapy; Scotch Plains (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, & Vision Benefits

401(k) with company match

Tuition discounts for employees

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and manage essential administrative tasks across our New Jersey locations. The role supports insurance processes and authorizations to ensure smooth patient care delivery.

Ideal candidates have a high school diploma, medical assistant training (preferred), and 1+ year experience as a medical receptionist. Travel to JAG locations for coverage may be required.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience as a medical receptionist/administrative assistant in the health care field.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.

Responsibilities

• Greeting patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
• Daily collection of patient financial responsibility
• Maintain confidentiality of all patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Skills

Interpersonal communication

Time management

Teamwork / independent work

Education

High school diploma or equivalent

Medical assistant certificate program preferred

Job description

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and manage essential administrative tasks across our New Jersey locations. The role supports insurance processes and authorizations to ensure smooth patient care delivery.

Ideal candidates have a high school diploma, medical assistant training (preferred), and 1+ year experience as a medical receptionist. Travel to JAG locations for coverage may be required.