Patient Access & Scheduling Specialist

JAG Physical Therapy; Toms River (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Education support

Career growth

Uniforms provided

Health benefits

HSA options

Life insurance

Paid time off

401(k) match

Tuition discounts

Perks programs

Supportive culture

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, manage records, and support administrative tasks across locations. You will obtain authorizations and facilitate insurance processes to support patient care in a fast-paced outpatient setting.

The role requires strong organizational skills, reliability, and the ability to travel to JAG locations as needed.

Qualifications

• High school diploma or equivalent.
• Medical assistant certificate program preferred.
• 1+ years as medical receptionist/administrative assistant in health care.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Availability to travel to JAG locations.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer patient questions and provide assistance and directions as needed.
• Field all calls using the general office number.
• Use medical office software to schedule appointments.
• Register new patients and update records.
• Distribute forms to ensure complete information.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of patient records.
• Complete and track insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other duties as required.

Skills

Organization & time management

Interpersonal communication

Teamwork & independence

Travel across locations

Education

High school diploma or equivalent

Medical assistant certificate program

Job description

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, manage records, and support administrative tasks across locations. You will obtain authorizations and facilitate insurance processes to support patient care in a fast-paced outpatient setting.

The role requires strong organizational skills, reliability, and the ability to travel to JAG locations as needed.