Patient Access Front Office Specialist

Wellstar Health System, Inc.; Montgomery (AL); On-site; USD 36,000 - 46,000; Full time

Job summary

Wellstar Health System, Inc. is seeking a friendly Front Office Specialist to greet patients, schedule appointments, and support a busy physician practice. You will work with clinical staff to ensure smooth check-in, verify insurance, and collect co-pays as needed.

This role requires a high school diploma and at least two years of front office experience in healthcare. Strong customer service and communication skills are essential, with a team-focused approach to patient care and operations.

Qualifications

• High school diploma or equivalent.
• 2 years administrative front office experience in a physician practice or health care setting.
• Preferred previous customer service experience.

Responsibilities

• Greeting patients and guests per AIDET principles; identify self and practice.
• Registering/scheduling patients; verify insurance; check-in/out; handle payments.
• Coordinate with the clinic for pharmaceutical representatives, visitors, sample pickups, and other clinic requests; other duties as assigned.

Skills

Customer service

Phone etiquette

Healthcare office

Education

High school diploma or equivalent

Job description

Wellstar Health System, Inc. is seeking a friendly Front Office Specialist to greet patients, schedule appointments, and support a busy physician practice. You will work with clinical staff to ensure smooth check-in, verify insurance, and collect co-pays as needed.

This role requires a high school diploma and at least two years of front office experience in healthcare. Strong customer service and communication skills are essential, with a team-focused approach to patient care and operations.