Front Office Specialist: Patient Care & Admin Pro

Wellstar Health System, Inc.; Marietta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Wellstar Health System, Inc. in Georgia is seeking a Front Office Specialist to deliver exceptional patient service in a busy practice. You will greet patients, check them in/out, schedule appointments, collect co-pays, and manage non-clinical tasks to support the practice's operations.

Ideal candidates have a high school diploma or equivalent and at least 2 years of front office experience in healthcare. Strong communication, computer skills, and familiarity with CPT/ICD coding are preferred.

Qualifications

• 2 years administrative front office experience in a physician practice or health care setting.
• High school diploma or equivalent required.
• Knowledge of CPT-4, ICD-9, and HCPCS preferred.
• Strong verbal and written communication skills.

Responsibilities

• Greet patients and guests warmly in person or on the telephone, identifying self and practice.
• Answer incoming calls and schedule patient appointments; take messages when appropriate.
• Collect co-pays and outstanding balances; balance cash handling per policy.
• Register/check-in and check-out patients; verify insurance eligibility and scan documents into EHR.
• Coordinate with the clinic for representatives or visitors and other requests.
• Provide administrative support to achieve patient experience, engagement, and financial goals.

Skills

Computer skills

Medical terminology

Insurance filing

Communication skills

Education

High school diploma or equivalent

Job description

Wellstar Health System, Inc. in Georgia is seeking a Front Office Specialist to deliver exceptional patient service in a busy practice. You will greet patients, check them in/out, schedule appointments, collect co-pays, and manage non-clinical tasks to support the practice's operations.

Ideal candidates have a high school diploma or equivalent and at least 2 years of front office experience in healthcare. Strong communication, computer skills, and familiarity with CPT/ICD coding are preferred.