Patient Services Front Office Specialist

Wellstar Health System, Inc.; LaGrange (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Wellstar Health System in Georgia is seeking a Front Office Specialist to deliver exceptional patient service. You will greet patients, register them at check-in, schedule appointments, handle phones, and manage cash and administrative tasks to support practice operations.

The role requires strong communication, accuracy in insurance processing, and ability to multi-task in a fast-paced healthcare setting; join a team dedicated to compassionate care and efficient patient experiences.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years administrative front office experience in healthcare.
• Computer skills essential; knowledge of medical terminology preferred.
• Strong verbal and written communication skills.

Responsibilities

• Greet patients and guests and check them in/out.
• Answer phones and direct calls within the practice.
• Schedule and manage patient appointments.
• Verify insurance eligibility and scan IDs into the EHR.
• Collect copays and process payments.
• Coordinate with clinical staff to support operations.
• Maintain accurate patient records and filing.

Skills

Customer service

Communication skills

Phone etiquette

Cash handling

Teamwork

Education

High School Diploma / GED

Tools

Experion EHR

Job description

Wellstar Health System in Georgia is seeking a Front Office Specialist to deliver exceptional patient service. You will greet patients, register them at check-in, schedule appointments, handle phones, and manage cash and administrative tasks to support practice operations.

The role requires strong communication, accuracy in insurance processing, and ability to multi-task in a fast-paced healthcare setting; join a team dedicated to compassionate care and efficient patient experiences.