Patient Access & Front Office Specialist

Hanger Clinic; City of White Plains (NY); Presencial; USD 33.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

8 Paid National Holidays

PTO - Vacation and Sick Time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave

Generous Employee Referral Bonus

Mentorship Programs

Descripción de la vacante

Hanger, Inc. is seeking a Patient Access Coordinator in White Plains, NY to ensure a seamless experience for patients, staff, and referral sources by managing front office operations efficiently.

The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. This is a location-specific, full-time role with opportunities for growth and a comprehensive benefits package.

Formación

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience preferred.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver's license and driving record.
• Talent Sorter assessment will be administered as part of the selection process.

Responsabilidades

• Greet and assist patients at the front desk or reception area; provide wait times and answer inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Conocimientos

Interpersonal skills

Oral and written communication

Typing speed

Computer proficiency

Educación

High school diploma

Herramientas

Windows-based software

Email

Office equipment

Descripción del empleo

Hanger, Inc. is seeking a Patient Access Coordinator in White Plains, NY to ensure a seamless experience for patients, staff, and referral sources by managing front office operations efficiently.

The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. This is a location-specific, full-time role with opportunities for growth and a comprehensive benefits package.