Patient Access & Front Desk Specialist

Hanger Clinic; St. Louis (MO); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Paid holidays

PTO including vacation and sick leave

Medical, dental & vision benefits

401k savings

Parental leave

Referral bonus program

Mentorship program

Resumo da oferta

Hanger, Inc. in St. Louis, MO is seeking a front desk receptionist to ensure a seamless patient and staff experience at the medical office.

The role focuses on welcoming patients, verifying demographics and insurance, and supporting daily clinic operations. The ideal candidate has strong communication skills, is proficient with basic computer tasks, and can handle payments and appointment scheduling. This on-site position offers a comprehensive benefits package and opportunities within a leading

Qualificações

• High school diploma or equivalent.
• Less than one year of customer service or related experience is preferred.
• Experience in a receptionist role or medical front office procedures is preferred.
• Must have or be eligible to obtain a valid driver’s license.

Responsabilidades

• Greet and assist patients at the front desk or reception area.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, information on patient experience programs and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Conhecimentos

Communication skills

Reception experience

Computer proficiency

Formação académica

High school diploma

Descrição da oferta de emprego

Hanger, Inc. in St. Louis, MO is seeking a front desk receptionist to ensure a seamless patient and staff experience at the medical office.

The role focuses on welcoming patients, verifying demographics and insurance, and supporting daily clinic operations. The ideal candidate has strong communication skills, is proficient with basic computer tasks, and can handle payments and appointment scheduling. This on-site position offers a comprehensive benefits package and opportunities within a leading