Patient Access & Front Desk Specialist

Hanger; La Mesa (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays & 4 Floating

PTO including Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave

Generous Employee Referral Bonus

Mentorship Programs- Mentor and Mentee

Job summary

Hanger, Inc. is seeking a friendly and organized front desk receptionist in California to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, handle payments, and assist with scheduling and care plans in a medical environment.

Ideal candidates have front office experience, strong communication skills, and proficiency with Windows and office software. This on-site role offers competitive pay and comprehensive benefits within a healthcare-focused

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience.
• Receptionist/front desk experience in a medical setting preferred.
• Must have or be eligible to obtain a valid driver's license.

Responsibilities

• Greet and assist patients at the front desk, provide information on wait times and inquiries.
• Verify and update patient demographics and insurance details at check-in; handle walk-ins.
• Collect patient payments including deductibles, copays and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Liaise for clinic services, information on patient experience programs and support groups.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk / Reception

Communication skills

Windows proficiency

Customer service

Education

High school diploma

Tools

Windows-based software

Email

Office equipment

Job description

Hanger, Inc. is seeking a friendly and organized front desk receptionist in California to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, handle payments, and assist with scheduling and care plans in a medical environment.

Ideal candidates have front office experience, strong communication skills, and proficiency with Windows and office software. This on-site role offers competitive pay and comprehensive benefits within a healthcare-focused