Patient Access & Front Desk Coordinator

Hanger Inc; California; Sur place; USD 32 000 - 37 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Paid holidays

Medical, dental, and vision benefits

401k Savings

Parental bonding leave

Employee referral bonus

Mentorship programs

Résumé du poste

Hanger, Inc. in California seeks a friendly front desk receptionist to ensure a smooth patient experience. You will greet patients, verify demographics and insurance, collect copays, and support scheduling and intake across clinics.

Ideal candidates have strong communication, basic computer skills, and the ability to work with diverse patients. You will collaborate with the Revenue Cycle Management team, maintain accurate electronic health records, and help deliver exceptional care and service.

Qualifications

• High school diploma or equivalent required.
• Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within company policies.

Responsabilités

• Greet and assist patients upon arrival and provide wait time information.
• Verify and update patient demographics and insurance during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Connaissances

Customer service

Front desk

Communication skills

Computer proficiency

Formation

High school diploma

Outils

Windows OS

EHR systems

Description du poste

Hanger, Inc. in California seeks a friendly front desk receptionist to ensure a smooth patient experience. You will greet patients, verify demographics and insurance, collect copays, and support scheduling and intake across clinics.

Ideal candidates have strong communication, basic computer skills, and the ability to work with diverse patients. You will collaborate with the Revenue Cycle Management team, maintain accurate electronic health records, and help deliver exceptional care and service.