Patient Access & Care Coordinator

Hanger, Inc.; La Mesa (CA); Sur place; USD 32 000 - 37 000; Plein temps

Avantages offerts par ce poste

Competitive pay

8 paid holidays

PTO including vacation and sick time

Medical, dental, vision benefits

401(k) Savings and Retirement Plan

Parental bonding leave

Referral bonus program

Mentorship programs

Résumé du poste

Hanger, Inc. in California is seeking a friendly front desk receptionist to ensure a seamless patient experience, greet arrivals, and manage check-in.

The role supports the clinic, handles payments, coordinates appointments, and collaborates with the Revenue Cycle Management team to maintain accurate records. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.

Qualifications

• High school diploma or equivalent.
• Be at minimum a good fit for the job, Talent Sorter assessment preferred.
• Less than one year of customer service or related experience.
• Experience in a receptionist position or medical front office procedures preferred.

Responsabilités

• Greet and assist patients at arrival; provide information on wait times and inquiries at front desk.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery and prosthetic care plans.
• Serve as a liaison for clinic services, information on patient experience programs and support resources.
• Collaborate with Revenue Cycle Management (RCM) to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Connaissances

Front desk / Reception

Customer service

Communication skills

Formation

High School Diploma

Outils

Windows OS

Microsoft Office

EMR/EHR systems

Description du poste

Hanger, Inc. in California is seeking a friendly front desk receptionist to ensure a seamless patient experience, greet arrivals, and manage check-in.

The role supports the clinic, handles payments, coordinates appointments, and collaborates with the Revenue Cycle Management team to maintain accurate records. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.