Patient Access & Front Desk Specialist

Talentify; Forked River (NJ); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk duties in our outpatient setting. You will manage check-in/out, verify insurance, collect payments, and enter data into the EMR to support patient care.

The role requires strong customer service, multitasking, and excellent communication skills, with travel to other locations as needed. A GED or HS diploma and healthcare exposure are preferred.

Qualifications

• High School diploma or GED or equivalent.
• 1+ year experience in a public customer service setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Willingness to travel to multiple locations.
• Proficient computer skills (MS Office/Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Greet and assist patients at front desk with courtesy.
• Manage check-in/check-out processes and collect demographic data.
• Verify insurance and collect copayments; ensure referrals as needed.
• Enter patient information into EMR accurately and timely.
• Coordinate scheduling and post-visit communications.

Skills

Customer service

Communication

Multitasking

Travel readiness

Computer skills

Education

Associates Degree?

High School Diploma or GED

EMR/EHR experience

Tools

EMR/EHR systems

MS Office / Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk duties in our outpatient setting. You will manage check-in/out, verify insurance, collect payments, and enter data into the EMR to support patient care.

The role requires strong customer service, multitasking, and excellent communication skills, with travel to other locations as needed. A GED or HS diploma and healthcare exposure are preferred.