Patient Access & Front Desk Specialist

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 45,000 - 52,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations, including check-in/check-out, scheduling, and patient registration. You will ensure accurate EMR entries and deliver excellent patient care experiences.

You will greet patients, verify information, collect copays, and assist with communication to providers. Travel to multiple locations may be required; strong communication and multitasking are essential.

Qualifications

• High School diploma or GED or equivalent experience.
• 1+ year experience in a customer service role.
• Ability to manage multiple tasks in a fast-paced setting.
• Reliable transportation and ability to travel to other locations.
• Proficient with Microsoft Office and/or Google Suite.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Manage front desk check-in/check-out and scheduling tasks.
• Verify demographics, collect copayments, and enter data into EMR.
• Communicate with patients and providers to support care coordination.
• Maintain confidentiality and accurate daily cash reconciliations.

Skills

Customer service

Multitasking

Time management

Communication

Travel

MS Office / Google Suite

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations, including check-in/check-out, scheduling, and patient registration. You will ensure accurate EMR entries and deliver excellent patient care experiences.

You will greet patients, verify information, collect copays, and assist with communication to providers. Travel to multiple locations may be required; strong communication and multitasking are essential.