Patient Access & Front Desk Specialist

Hackensack Meridian Health; Old Bridge (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to support front desk operations in ambulatory care. You will check in/out patients, manage scheduling, registrations, and post-visit needs while ensuring accurate data entry in the EMR and courteous, confidential service.

Qualifications include a High School diploma or GED, 1+ year in customer service, strong multitasking skills, and proficient computer literacy.

Qualifications

• High School diploma or GED required with customer-facing experience.
• Minimum 1 year of public/customer service experience.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Front desk duties including check-in/check-out and scheduling.
• Register patients, verify demographics, collect copayments and balances.
• Enter patient information into EMR and support appointment flow.
• Direct communications via phone, email, and messaging systems.
• Maintain confidentiality and assist patients post-visit as needed.

Skills

Customer service

Multitasking

Time management

Computer skills

Communication

Travel

Education

High School diploma or GED

Associates Degree

1+ year customer service experience

Tools

EMR/EHR

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to support front desk operations in ambulatory care. You will check in/out patients, manage scheduling, registrations, and post-visit needs while ensuring accurate data entry in the EMR and courteous, confidential service.

Qualifications include a High School diploma or GED, 1+ year in customer service, strong multitasking skills, and proficient computer literacy.