Patient-First Medical Front Desk Associate

ConvenientMD LLC; Exeter (NH); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Urgent care benefits

Health, dental, and vision coverage

401k match

Job summary

ConvenientMD is seeking a friendly Medical Receptionist to be the first face patients see at our Exeter clinics. You will greet visitors, register patients, collect payments, and help manage insurance and billing inquiries, ensuring timely access to care.

This role is ideal for someone starting a career in healthcare or customer service, who enjoys multitasking, staying organized, and working with a collaborative team dedicated to patient-centered care.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, patient-focused.
• Technically savvy: proficient with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
• Register patients efficiently and complete required forms with accurate information.
• Handle insurance and billing inquiries with clear information.
• Collect payments and co-pays following clinic policies.
• Collaborate with healthcare team to ensure smooth patient flow and efficient operations.
• Answer calls professionally and keep the reception area organized.

Skills

Communication

Detail-oriented

Compassionate

MS Office

Team player

Self-motivated

Analytical thinking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EMR systems

Job description

ConvenientMD is seeking a friendly Medical Receptionist to be the first face patients see at our Exeter clinics. You will greet visitors, register patients, collect payments, and help manage insurance and billing inquiries, ensuring timely access to care.

This role is ideal for someone starting a career in healthcare or customer service, who enjoys multitasking, staying organized, and working with a collaborative team dedicated to patient-centered care.