Patient Access & Front Desk Coordinator (Healthcare)

Hanger Clinic; Nanuet (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Paid national holidays

Paid time off (PTO)

Medical, dental, and vision benefits

401k retirement plan

Parental bonding leave

Employee referral bonus

Job summary

Hanger Clinic in New York—Nanuet is seeking a Patient Access Coordinator to manage front office operations and ensure a smooth patient experience. You’ll greet patients, verify demographics and insurance, and handle registrations with accuracy and care.

You will also collect payments, schedule follow-ups, and act as a liaison to inform patients about resources and services, while supporting the Revenue Cycle Management team and maintaining complete electronic health records.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience.
• Experience in receptionist role or medical front office preferred.
• Must have, or be eligible to obtain, a valid driver's license.
• Strong communication and computer proficiency.

Responsibilities

• Greet and assist patients at the front desk and provide information.
• Verify demographics and insurance during check-in; manage registrations.
• Collect patient payments including deductibles and copays at the desk.
• Coordinate follow-up appointments and prosthetic care scheduling.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Customer service

Receptionist experience

Communication skills

Typing 30 wpm

Medical front office

Computer skills

Team collaboration

Education

High school diploma

Job description

Hanger Clinic in New York—Nanuet is seeking a Patient Access Coordinator to manage front office operations and ensure a smooth patient experience. You’ll greet patients, verify demographics and insurance, and handle registrations with accuracy and care.

You will also collect payments, schedule follow-ups, and act as a liaison to inform patients about resources and services, while supporting the Revenue Cycle Management team and maintaining complete electronic health records.