Front Desk & Patient Access Specialist

Hanger Clinic; Careys Corners (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

8 Paid Holidays

4 floating holidays

Paid Time Off (PTO)

Medical, Dental, Vision

401k Retirement Plan

Parental Leave

Referral Bonus

Mentorship programs

Job summary

Hanger Clinic is seeking a front desk/reception-focused professional to ensure a smooth patient experience at our New York facility. You will greet patients, verify demographics and insurance, handle payments, and support appointment scheduling and administrative tasks in a medical office setting.

The role emphasizes strong communication, computer proficiency, and the ability to work with diverse patient populations. This on-site position includes competitive pay and standard benefits.

Qualifications

• Minimum high school diploma or equivalent.
• Background in front desk or reception work preferred.
• Less than one year of customer service or administrative experience required.
• Experience in medical front office procedures preferred.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information and answer inquiries.
• Verify and update patient demographics and insurance at check-in; handle walk-ins.
• Accept patient payments including deductibles, copays, and coinsurance at the front desk.
• Schedule follow-up appointments, including cast/measure, delivery and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.

Skills

Front desk

Customer service

Communication

Computer proficiency

Education

High school diploma

Tools

Windows-based software

Office equipment

Job description

Hanger Clinic is seeking a front desk/reception-focused professional to ensure a smooth patient experience at our New York facility. You will greet patients, verify demographics and insurance, handle payments, and support appointment scheduling and administrative tasks in a medical office setting.

The role emphasizes strong communication, computer proficiency, and the ability to work with diverse patient populations. This on-site position includes competitive pay and standard benefits.