Patient Access & Front Desk Coordinator

Hanger, Inc.; Virginia; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

8 paid holidays + 4 floating holidays

Paid time off (PTO) including vacation

Medical, Dental, Vision benefits

401k retirement plan

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to deliver a seamless patient experience at our Virginia clinics. You will greet patients, collect payments, verify insurance details, and schedule follow-ups including cast and prosthetic care plans.

Ideal candidates have strong communication skills, basic computer proficiency, and a willingness to learn in a healthcare setting with a patient-centered focus.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience.
• Experience in receptionist role or medical front office preferred.
• Must have or be eligible for a valid driver’s license.

Responsibilities

• Greet and assist patients; provide wait time info and inquiries.
• Verify and update patient demographics and insurance at check-in.
• Handle walk-in registrations and collect payments at front desk.
• Coordinate follow-up appointments including cast or prosthetic care.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with RCM to obtain necessary patient information.
• Maintain accurate electronic health records.

Skills

Interpersonal communication

Oral communication

Written communication

Typing 30 wpm

Customer service

Computer proficiency

Education

High school diploma

Tools

Windows OS

Email clients

Job description

Hanger, Inc. is seeking a front desk receptionist to deliver a seamless patient experience at our Virginia clinics. You will greet patients, collect payments, verify insurance details, and schedule follow-ups including cast and prosthetic care plans.

Ideal candidates have strong communication skills, basic computer proficiency, and a willingness to learn in a healthcare setting with a patient-centered focus.