Patient Access & Front Desk Coordinator

Hanger; Anniston (AL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Holidays

Paid time off

Health benefits

401k

Parental leave

Referral bonus

Mentorship

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, process payments, and coordinate appointments within a busy orthotics and prosthetics clinic network.

The role emphasizes strong communication, attention to detail, and proficiency with Windows-based software. Medical front office experience is preferred; a valid driver's license may be required.

Qualifications

• Strong interpersonal, oral and written communication skills.
• Typing speed of 30 words per minute with accuracy.
• Experience in customer service or front desk roles preferred.
• Experience in medical front office procedures a plus.

Responsibilities

• Greet and assist patients at the front desk, providing wait-time info.
• Verify and update patient demographics and insurance at check-in; handle walk-ins.
• Collect patient payments (deductibles, copays, coinsurance) at the front desk.
• Coordinate follow-up appointments, including cast and prosthetic care planning.
• Liaise with clinic services and information on patient experience programs.

Skills

Interpersonal communication

Oral communication

Written communication

Typing 30 wpm

Customer service mindset

Education

High school diploma or equivalent

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, process payments, and coordinate appointments within a busy orthotics and prosthetics clinic network.

The role emphasizes strong communication, attention to detail, and proficiency with Windows-based software. Medical front office experience is preferred; a valid driver's license may be required.