Patient Access & Front Desk Coordinator

Hanger, Inc.; Houston (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

Paid time off

Medical, dental, and vision

401k

Parental leave

Referral bonus

Mentorship programs

Job summary

Hanger, Inc. is seeking a front desk/receptionist to ensure a smooth experience for patients, staff, and referrals. The role involves greeting patients, handling registrations, and coordinating appointments in a medical office setting.

The ideal candidate has strong communication skills, computer proficiency, and a background in front desk work or medical office procedures. A valid driver’s license is required, and the employer offers comprehensive benefits and training opportunities.

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within policy standards.

Responsibilities

• Greet and assist patients upon arrival, provide wait time information and answer queries at the front desk.
• Verify and update patient demographics and insurance during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.

Skills

Reception

Customer Service

Administrative

Communication

Education

High School Diploma

Job description

Hanger, Inc. is seeking a front desk/receptionist to ensure a smooth experience for patients, staff, and referrals. The role involves greeting patients, handling registrations, and coordinating appointments in a medical office setting.

The ideal candidate has strong communication skills, computer proficiency, and a background in front desk work or medical office procedures. A valid driver’s license is required, and the employer offers comprehensive benefits and training opportunities.