Front Desk & Patient Access Specialist

Hanger; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Holidays

Paid time off

Medical-Dental-Vision

401k

Parental leave

Referral bonus

Mentorship

Job summary

Hanger, Inc. is seeking a friendly front desk receptionist to ensure a seamless experience for patients, staff and referral sources. You will greet patients upon arrival, verify demographics and insurance, collect payments, and support daily clinic operations.

The role requires strong communication, computer proficiency, and the ability to manage schedules and records. Prior receptionist or medical front office experience is preferred, and a valid driver’s license may be required in this

Qualifications

• High school diploma or equivalent required.
• Experience in a receptionist or medical front office preferred.
• Must have, or be eligible to obtain, a valid driver’s license.

Responsibilities

• Greet patients and manage front desk inquiries.
• Verify demographics and insurance at check-in; handle registrations.
• Collect payments including deductibles, copays, and coinsurance at the front desk.
• Schedule follow-up appointments, including cast/measure and prosthetic care visits.
• Coordinate with clinic services and patient experience programs.
• Maintain accurate electronic health records for all patients.

Skills

Front desk

Customer service

Communication

Computer proficiency

Medical front office

Education

High school diploma or equivalent

Tools

Windows

Email system

Alpha filing

Job description

Hanger, Inc. is seeking a friendly front desk receptionist to ensure a seamless experience for patients, staff and referral sources. You will greet patients upon arrival, verify demographics and insurance, collect payments, and support daily clinic operations.

The role requires strong communication, computer proficiency, and the ability to manage schedules and records. Prior receptionist or medical front office experience is preferred, and a valid driver’s license may be required in this