Patient Access & Front Desk Specialist

Hanger, Inc.; Louisiana (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

Paid national holidays and floatingHOL

Medical, dental, and vision benefits

401k retirement plan

Paid parental bonding leave

Employee referral bonus program

Mentorship programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources. The ideal candidate has a background in receptionist work with strong communication skills and proficiency with computers.

Responsibilities include greeting patients, updating demographics, handling payments, and coordinating appointments. A valid driver's license and willingness to learn are required, with opportunities for growth within a leading O&P provider.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver's license.

Responsibilities

• Greet and assist patients, provide wait-time information, answer inquiries at the front desk.
• Verify and update patient demographics and insurance details during check-in; handle walk-ins.
• Collect patient payments (deductibles, copays, co-insurance) at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.

Skills

Customer service

Communication

Typing 30 wpm

Medical front office

Education

High school diploma or equivalent

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources. The ideal candidate has a background in receptionist work with strong communication skills and proficiency with computers.

Responsibilities include greeting patients, updating demographics, handling payments, and coordinating appointments. A valid driver's license and willingness to learn are required, with opportunities for growth within a leading O&P provider.