Patient Access & Front Desk Coordinator

Athletico Physical Therapy; Hephzibah (GA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

HSA/FSA

401(k) matching

Paid time off

Job summary

Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience. You will collaborate with clinic teams and support revenue cycle performance in a fast-paced environment.

Responsibilities include patient registration, insurance verification, and educating patients on payments while maintaining data integrity and HIPAA compliance.

Qualifications

• Education: High School Diploma or GED.
• Experience with healthcare front-office operations preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet patients and deliver an exceptional front-office experience.
• Complete patient intake and registration with accuracy.
• Educate patients on financial responsibilities and payment options.
• Collect time-of-service payments and meet collection targets.
• Coordinate scheduling to optimize provider availability.

Skills

Customer service

EMR/EHR systems

Insurance verification

Attention to detail

Education

High School Diploma or GED

Tools

MS Office Suite

EMR scheduling software

Job description

Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience. You will collaborate with clinic teams and support revenue cycle performance in a fast-paced environment.

Responsibilities include patient registration, insurance verification, and educating patients on payments while maintaining data integrity and HIPAA compliance.