Patient Access & Front Desk Coordinator

Talentify

Clarkston (WA)

On-site

USD 34,000 - 37,000

Full time

2 days ago

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Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources. You will greet patients, verify demographics, collect payments, and schedule follow-ups in a fast-paced O&P clinic environment.

The ideal candidate has strong communication and computer skills, with experience in medical front office procedures preferred and a valid driver’s license. This on-site role offers benefits and growth within a 160-year legacy of clinical

Qualifications

High school diploma or equivalent required.
Talent Sorter assessment will be administered as part of the selection process.
Less than one year of customer service, administrative or related experience required.
Experience in a receptionist position or medical front office procedures preferred.
Must have, or be eligible to obtain, a valid driver’s license and driving record.

Responsibilities

Greet and assist patients at the front desk, provide information on wait times and respond to inquiries.
Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
Collect patient payments including deductibles, copays, and co-insurance at the front desk.
Coordinate follow-up appointments including cast and measure, delivery, and prosthetic care plans.
Serve as a liaison for clinic services, offering information on patient experience programs and resources.
Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
Maintain accurate and complete electronic health records for all patients.