Patient Access Specialist

Talentify; Bellevue (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays

4 floating holidays

Paid Time Off (PTO)

Medical, Dental, and Vision Benefits

401k Savings

Parental Bonding Leave

Employee Referral Bonus Program

Mentorship Programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience in our clinic network. You will greet patients, collect payments, and verify insurance details during check‑in, while supporting appointment scheduling and patient outreach programs.

Ideal candidates have strong communication skills, computer proficiency, and a background in medical front office operations. This on-site role includes benefits and opportunities to grow with a trusted, nationwide O&P leader.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or reception preferred.
• Experience in medical front office procedures is a plus.
• Must have or be eligible to obtain a valid driver's license.

Responsibilities

• Greet and assist patients at the front desk, manage inquiries and wait times.
• Verify and update patient demographics and insurance details at check-in; handle walk-ins.
• Collect patient payments including deductibles and copays at the front desk.
• Coordinate follow-up appointments and cast/measure deliveries for prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Customer service

Receptionist

Medical front office procedures

Driver's license

Computer proficiency

Education

High school diploma

Tools

Windows OS

Email

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience in our clinic network. You will greet patients, collect payments, and verify insurance details during check‑in, while supporting appointment scheduling and patient outreach programs.

Ideal candidates have strong communication skills, computer proficiency, and a background in medical front office operations. This on-site role includes benefits and opportunities to grow with a trusted, nationwide O&P leader.