Patient Access & Front Office Champion

Talentify; Camp Hill (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

Medical, Dental, and Vision benefits

401k Savings

Parental bonding leave

Referral bonus

Mentorship programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referrals. You will greet patients, verify demographics and insurance, manage payments, and assist with scheduling and prosthetic care planning.

The role emphasizes strong communication, clerical accuracy, and comfort with medical front office procedures in a clinical environment. On-site position with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or administrative experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within policy.
• Must be approved to take the Talent Sorter assessment as part of selection.

Responsibilities

• Greet and assist patients at the front desk, providing information on wait times and inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect payments at the front desk, including deductibles and copays.
• Coordinate follow-up appointments, casts, measurements, and prosthetic care planning.
• Serve as liaison for clinic services and patient experience programs.

Skills

Front desk experience

Customer service

Medical front office

Communication skills

Typing 30 wpm

Basic computer skills

Driving license

Education

High school diploma

Tools

Windows

Microsoft Outlook

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff, and referrals. You will greet patients, verify demographics and insurance, manage payments, and assist with scheduling and prosthetic care planning.

The role emphasizes strong communication, clerical accuracy, and comfort with medical front office procedures in a clinical environment. On-site position with comprehensive benefits and growth opportunities.