Patient Access Coordinator: Front Desk & Scheduling

Hanger; Olympia (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Paid time off (PTO)

Parental bonding leave

Referral bonus

Job summary

Hanger, Inc. is seeking a front desk receptionist in Washington. You will greet patients, verify demographics and insurance, take payments, and schedule follow-up appointments in a busy O&P clinic.

The role requires strong communication, basic medical front office experience, and proficient computer skills. A valid driver's license is preferred for eligibility and coordination of patient visits.

Qualifications

• High school diploma or equivalent required.
• Experience in a receptionist role or medical front office preferred.
• Strong communication skills and computer proficiency required.
• Ability to drive with valid license and clean driving record.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information, and answer inquiries.
• Verify patient demographics and insurance during check-in; handle walk-ins.
• Collect payments including deductibles, copays, and coinsurance at the front desk.
• Schedule follow-up appointments including cast/measure, delivery, and prosthetic care planning.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Interpersonal communication

Oral communication

Written communication

Receptionist experience

Computer proficiency

10-key/15-30 wpm data entry

Patient/service orientation

Education

High school diploma

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a front desk receptionist in Washington. You will greet patients, verify demographics and insurance, take payments, and schedule follow-up appointments in a busy O&P clinic.

The role requires strong communication, basic medical front office experience, and proficient computer skills. A valid driver's license is preferred for eligibility and coordination of patient visits.