Patient Access & Front Desk Coordinator

Boston Medical Center (BMC); Boston (MA); On-site; USD 27,000 - 36,000; Part time

Job summary

Boston Medical Center's M7E unit seeks a Part-Time Unit Coordinator to manage front desk operations and clerical functions, collaborating with the clinical team to support patient care. You will greet patients, route inquiries, and coordinate daily office activities to ensure smooth patient flow.

You will handle data entry, scheduling, chart preparation, and communications across departments while maintaining accurate records and providing courteous service to patients, families and staff in a

Qualifications

• Work requires competence to effectively speak, read and write English.
• Excellent interpersonal skills and ability to interact with patients, families and staff in a fast-paced environment.
• Experience with office software and medical record systems such as SEM, IDX, SDK.

Responsibilities

• Greet and direct patients, families, visitors, and staff with courteous, professional customer service.
• Coordinate front desk/office support, answer calls and inquiries in a timely manner.
• Enter and verify patient information in patient data systems; print reports and schedule appointments.
• Assist in patient admission, discharge and transfer processes as needed.
• Maintain unit communications, including paging, logs, and room name tags.

Skills

English proficiency

Interpersonal skills

Organizational skills

Telephone skills

Customer service orientation

Education

High school diploma or GED

Tools

Microsoft Office

SEM

IDX

SDK

Job description

Boston Medical Center's M7E unit seeks a Part-Time Unit Coordinator to manage front desk operations and clerical functions, collaborating with the clinical team to support patient care. You will greet patients, route inquiries, and coordinate daily office activities to ensure smooth patient flow.

You will handle data entry, scheduling, chart preparation, and communications across departments while maintaining accurate records and providing courteous service to patients, families and staff in a