Patient Care Coordinator – Nursing Unit Desk

Boston Medical Center (BMC); Boston (MA); On-site; USD 27,000 - 36,000; Full time

Job summary

Boston Medical Center is seeking a Unit Coordinator to manage clerical and front desk tasks at the nursing station. You will work closely with the clinical team to support patient care by delivering information and coordinating services for patients, families and staff.

The role requires 1–2 years of clerical experience, a high school diploma or GED, and proficiency with hospital software and data entry. Expect a fast-paced, patient-centered environment at the M7E location.

Qualifications

• One to two years previous clerical experience. Healthcare setting preferred.
• High school education or GED required.
• Proficiency with hospital software and data entry.
• Familiarity with medical terminology beneficial.

Responsibilities

• Greet and direct patients, families, visitors and staff with professional, courteous service.
• Coordinate front desk/office tasks and respond to inquiries in a timely manner.
• Manage patient information, scheduling, and chart-related activities.
• Assist in routine administrative tasks and maintain unit communication tools.

Skills

Customer service

Telephone etiquette

Medical terminology

Data entry

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

IDX

SDK

Job description

Boston Medical Center is seeking a Unit Coordinator to manage clerical and front desk tasks at the nursing station. You will work closely with the clinical team to support patient care by delivering information and coordinating services for patients, families and staff.

The role requires 1–2 years of clerical experience, a high school diploma or GED, and proficiency with hospital software and data entry. Expect a fast-paced, patient-centered environment at the M7E location.