Hospital Unit Coordinator – Front Desk & Admin

Boston Medical Center; Boston (MA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Paid time off

403(b) matches

Career advancement

Wellbeing resources

Job summary

Boston Medical Center seeks an Unit Coordinator to handle clerical functions at the nursing station and front desk. You will support the clinical team by delivering information to patients and families, coordinating schedules, and handling communications.

This role includes evening shifts and alternating weekends/holidays in the Float Pool. The position requires 1–2 years of clerical experience, a high school diploma or GED, and strong English communication.

Qualifications

• One to two years of clerical experience.
• Requires a high school diploma or GED.
• Proficient in English with strong communication.
• Experience with Microsoft Office and hospital software is preferred.

Responsibilities

• Greet and direct patients and visitors with courteous service.
• Coordinate front desk activities and perform clerical duties.
• Process telephone inquiries and messages in a timely manner.
• Assist with patient admissions, discharges and scheduling as needed.

Skills

Customer service

Clerical skills

Communication

Microsoft Office

English proficiency

Education

High school diploma or GED

Tools

SEM

IDX

SDK

Job description

Boston Medical Center seeks an Unit Coordinator to handle clerical functions at the nursing station and front desk. You will support the clinical team by delivering information to patients and families, coordinating schedules, and handling communications.

This role includes evening shifts and alternating weekends/holidays in the Float Pool. The position requires 1–2 years of clerical experience, a high school diploma or GED, and strong English communication.