Patient Services Unit Coordinator

Boston Medical Center, Corp.; Boston, Northern (MA, KY); Hybrid; USD 27,000 - 36,000; Part time

Job summary

Boston Medical Center is seeking a Part Time Unit Coordinator to support nursing station operations in M7E. You will perform clerical duties, greet patients, and coordinate front desk activities to ensure timely information and services for patients, families, and staff.

In this role, you will manage patient records, schedule appointments, assist with admissions/discharges, and liaise with clinical teams to facilitate care.

Qualifications

• High school diploma or GED is required.
• 1–2 years of clerical experience; healthcare setting preferred.
• Proficient with Microsoft Office and hospital information systems.

Responsibilities

• Greet and direct patients, families, and visitors with courteous service.
• Coordinate front desk activities and handle clerical duties.
• Answer calls promptly and route inquiries to the appropriate staff.
• Maintain patient records, appointments, and discharge information.

Skills

Customer service

Medical terminology

Microsoft Office

Hospital systems (IDX/SDK/SEM)

Administrative support

Education

High school diploma or GED

Tools

SEM

IDX

SDK

Microsoft Office

Job description

Boston Medical Center is seeking a Part Time Unit Coordinator to support nursing station operations in M7E. You will perform clerical duties, greet patients, and coordinate front desk activities to ensure timely information and services for patients, families, and staff.

In this role, you will manage patient records, schedule appointments, assist with admissions/discharges, and liaise with clinical teams to facilitate care.