Patient Services Coordinator – Hospital Front Desk

Boston Medical Center (BMC); Boston (MA); On-site; USD 26,000 - 36,000; Part time

Job summary

Boston Medical Center (BMC) is seeking a part-time Unit Coordinator to manage clerical functions at the nursing station and front desk, working closely with the clinical team to support patient care and family communications. You will handle front desk duties, appointments, chart labeling, and patient communications, ensuring a smooth daily operation for patients, families, and clinical staff.

Required: high school diploma and 1–2 years clerical experience in healthcare; proficiency with

Qualifications

• High school diploma or GED required.
• One to two years of clerical experience in a healthcare setting preferred.
• Strong English language and communication skills.
• Proficient with standard office software and hospital information systems.

Responsibilities

• Greet and direct patients, families, and staff with courtesy and clear information.
• Coordinate front desk activities, answer calls, and manage email and scheduling.
• Maintain patient records, print reports, and process discharge/appointment documentation.
• Support care delivery by facilitating communications between patients and clinical teams.

Skills

Interpersonal skills

Organizational skills

Typing/filing/telephone skills

Fluent English

Education

High school diploma or GED

Tools

Microsoft Office

IDX

SDK

SEM

Job description

Boston Medical Center (BMC) is seeking a part-time Unit Coordinator to manage clerical functions at the nursing station and front desk, working closely with the clinical team to support patient care and family communications. You will handle front desk duties, appointments, chart labeling, and patient communications, ensuring a smooth daily operation for patients, families, and clinical staff.

Required: high school diploma and 1–2 years clerical experience in healthcare; proficiency with