Emergency Department Front Desk Coordinator

Boston Medical Center, Corp.; Boston, Northern (MA, KY); Hybrid; USD 25,000 - 36,000; Part time

Job summary

Boston Medical Center is seeking an ED Unit Coordinator in the Adult Emergency department. This role provides clerical and customer service support at the nursing station and front desk, collaborating with the clinical team to facilitate patient care and information delivery.

The position is part-time, requires strong communication and clerical skills, and involves managing calls, scheduling, and patient information systems to ensure smooth operations within the emergency unit.

Qualifications

• Greet and assist patients, families and staff with courteous service.
• Perform front-desk/clerical duties and coordinate office support.
• Enter and verify patient data and scheduling in hospital systems.

Responsibilities

• Greet and direct patients, families, visitors and staff.
• Coordinate front desk activities and answer inquiries promptly.
• Maintain patient records and organize charting and scheduling.
• Assist in admissions, discharges and transportation scheduling as needed.
• Support department communication and ensure office supplies are stocked.

Skills

Customer service

Clerical duties

Data entry

Communication

Tools

Lawson

RSS

Staples

Job description

Boston Medical Center is seeking an ED Unit Coordinator in the Adult Emergency department. This role provides clerical and customer service support at the nursing station and front desk, collaborating with the clinical team to facilitate patient care and information delivery.

The position is part-time, requires strong communication and clerical skills, and involves managing calls, scheduling, and patient information systems to ensure smooth operations within the emergency unit.