Patient Access & Front Desk Coordinator

careers-ptsolutions; Adairsville (GA); On-site; USD 22,000 - 25,000; Full time

Job summary

PT Solutions Physical Therapy is seeking a Patient Access Coordinator in Adairsville, GA. You will greet patients, check-in/out, verify information, and schedule follow-ups while handling payments and maintaining accurate daily records.

Join a nationwide PT practice with comprehensive benefits and growth opportunities. You will support clinic operations, manage phones, referrals, EMR documentation, and ensure HIPAA compliance.

Qualifications

• High School diploma or GED required.
• 1–2 years in customer service or healthcare front office preferred.
• Experience with EMR and scheduling platforms preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and provide coverage support as needed.

Skills

Strong communication

Customer service

Multitask and prioritize

Attention to detail

Microsoft Office proficiency

Empathetic and patient-centered

Independent and team player

Education

High School Diploma or GED

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions Physical Therapy is seeking a Patient Access Coordinator in Adairsville, GA. You will greet patients, check-in/out, verify information, and schedule follow-ups while handling payments and maintaining accurate daily records.

Join a nationwide PT practice with comprehensive benefits and growth opportunities. You will support clinic operations, manage phones, referrals, EMR documentation, and ensure HIPAA compliance.